These terms and conditions govern your use of Mario’s Towing Ltd.’s website and services. By accessing or using our website and services, you agree to comply with these terms and conditions in full. If you do not agree with any part of these terms, please do not use our website or services.
Services
Mario’s Towing Ltd. provides vehicle towing and roadside assistance services. By requesting our services, you agree to abide by our policies and procedures. We reserve the right to refuse service to anyone for any reason at any time. If you have a customer charge account and you request service, you agree to pay for the requested service within 30 days.
Use of Website
You may use our website for lawful purposes only. You must not use our website in any way that causes damage to the website or impairs its availability or accessibility. You must not use our website to engage in any illegal, fraudulent, or harmful activities.
Intellectual Property
All content and materials available on Mario’s Towing Ltd.’s website, including but not limited to text, graphics, logos, images, and software, are the property of Mario’s Towing Ltd. or its licensors and are protected by copyright laws. You may not use, reproduce, or distribute any content from our website without prior written permission.
User Accounts
If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account or any other security breach.
Limitation of Liability
Mario’s Towing Ltd. shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our website or services, including but not limited to damages for loss of profits, data, or other intangible losses.
Indemnification
You agree to indemnify and hold Mario’s Towing Ltd. harmless from any claims, damages, liabilities, costs, or expenses arising out of your use of our website or services, your violation of these terms and conditions, or your violation of any rights of third parties.
Changes to Terms
We reserve the right to update or modify these terms and conditions at any time without prior notice. By continuing to use our website or services after any changes, you agree to be bound by the revised terms and conditions.
Credit Card Surcharge Policy
Effective October 1, 2024, all payments made using a credit card will incur a surcharge of 2.5% of the total transaction amount. This surcharge is implemented to offset the increasing costs associated with credit card processing.
The surcharge applies to all transactions processed through Visa, Mastercard, American Express, or any other accepted credit card. The surcharge is not applicable to payments made by debit card, electronic funds transfer, cheque, or other non-credit card payment methods.
This surcharge is in compliance with applicable laws and regulations in British Columbia and is disclosed in accordance with the guidelines set by the Payment Card Networks Act (Canada) and other relevant provincial or federal legislation. By proceeding with a credit card payment, customers acknowledge and agree to this surcharge.
Governing Law
These terms and conditions shall be governed by and construed in accordance with the laws of British Columbia, Canada, without regard to its conflict of law principles.
Contact Us
If you have any questions or concerns about these terms and conditions, please contact us at:
Mario’s Towing Ltd.